Conditions of Sale

These Conditions of Sale must be read carefully by the Customer before proceeding to make any purchase. The Customer is warned that he will be subject to the Conditions of Sale from time to time in force when he will purchase the goods from By placing an order, the Customer agrees to have read the information provided during the purchase procedure and to accept the conditions transcribed below. The Customer is therefore invited to read these Conditions of Sale carefully and to print or save them on another durable medium accessible to him.

Finalization and conclusion of the contract

The contract between and the Customer must be considered concluded with the acceptance of the order by Your order will therefore be considered as a contractual purchase proposal addressed to for the selected products that are considered individually. Upon receipt of your order, will send you an automatic e-mail acknowledging receipt of the order (“Order Confirmation E-mail”) which, however, does not constitute acceptance of your purchase proposal. By sending the Order Confirmation E-mail, only confirms that it has received the order and verified it. The sales contract with will end only when a separate e-mail of acceptance of the purchase proposal (“Order Acceptance E-mail”) will be sent to you. Consequently the products will be sent to you. It is therefore necessary for the Customer to have entered a valid e-mail address.


All prices on the website are in Euros and are to be intended without additional tax charges. reserves the right to change prices at any time, without notice.

Payment methods

The Customer can purchase the products on the website using different forms of payment, as indicated in the purchase procedure. If any additional costs apply due to a specific payment method, they will be explicitly highlighted during the purchase procedure. The receipt of the amount due determines the moment of completion of the purchase and, at the same time, the fulfillment of the order.

Method of purchase

The Customer can only purchase the products on the website at the time of placing the order as described in the relevant information sheets. The information accompanying the products reproduces those provided by the manufacturers. ,therefore, reserves the right to modify the information of the products to adapt them to those provided by the manufacturers, without prior notice. The correct receipt of the order is confirmed by through the Order Confirmation E-mail, sent to the e-mail address communicated by the Customer. This Order Confirmation E-mail will contain date and time of receipt of the order and an “Order Number”, to be used in any further communication with as well as a reference to these Conditions of Sale. In case of non-acceptance of the order, undertakes to promptly notify the Customer.


Usually the order is prepared and delivered within 7 days of receipt. For the purpose of calculating the delivery date it is necessary to consider also the time that the courier needs, which may vary depending on multiple factors, some of which cannot be controlled by The delivery times indicated above are in any case indicative. It is important during the order entry process to specify a valid e-mail, in order to receive information on the status of the order and on the date on which it was processed. We also recommend that you always specify at least a telephone number (landline or mobile) as if the courier is unable to deliver, he will contact you and arrange a new delivery according to your needs. The goods will be sent by the logistics center of

Expenses and shipping costs

Shipping and delivery costs for the order are EUR  14.00. Delivery is free for orders over EUR 99.00. For shipments abroad, depending on the destination, the shipping costs will be expressly quantified on request and the Customer will have the right to accept them.

Shipping and delivery for Fresh Truffles

Fresh truffles will be shipped in reinforced cardboard boxes, packed in special polystyrene boxes for food, containing synthetic ice tablets. In this way the freshness of the product is guaranteed for 36-72 hours from the moment of departure to any location in the world.
The express couriers used by us take 24-72 hours ( remote locations, islands, abroad) to deliver the goods to their destination.
Delivery times include working days only (from Monday to Thursday) and do not include holidays.
Shipping costs amount to EUR 15,00 on the national territory and EUR 20,00 for the islands and the Venetian lagoon. For shipments abroad, based on the destination, the shipping costs will be expressly quantified at the request of the Customer. assumes no responsibility for delays in delivery, theft, damage occurring during transport, not even for weight loss or deterioration of fresh truffles due to customs delays or other events occurring during transport.

Product warranty

All the products in our catalog will be delivered equal to those indicated and described on the site. The images on this website are provided to the Customer to facilitate the recognition of products; due to changes in packaging by the manufacturer, the pictures may not exactly reflect the appearance of the product delivered. The manufacturer is responsible for all products sold. The manufacturer is also responsible for the accuracy and completeness of the information given on the packaging. The Customer, if he buys as a consumer, will benefit from the legal guarantee of conformity to which the seller is required by law for every good sold (“Legal Guarantee”). The Legal Guarantee – which is held by – guarantees the good from defects of conformity in accordance with the sales contract. According to the law, in case of applicability of the Legal Guarantee, the Customer will have the right to replace the goods without expenses, or, if this is not possible, to a reduction of the purchase price or to the termination  of the contract. is therefore liable for defects of conformity if they occur within two years from the date of delivery of the goods. However, the Customer has the burden of reporting the defect of conformity within a period of one month from its discovery.

Child protection does not sell wine or other alcoholic products to minors under 18 years of age. The courier will not deliver wine or other alcoholic products to anyone under the age of 18 and can request an identity document to verify the age.

Payment confirmation

Once the payment is confirmed, the Customer will receive a “Payment Acceptance E-mail”. It is therefore necessary to have indicated a valid address.
Counterparty for all orders is::
Azienda Agricola Lucà Dazio di Mirta Lucà Dazio
Piazza Garibaldi 17
66038 San Vito Chietino (CH) – Italiy
VAT No. / TC 02052560691
R.E.A. CH 148485

Right of withdrawal

The Customer has the right to withdraw from the contract, without giving any reason, within 14 days from the day the product was received (or the last product, lot or piece in case of goods, lots or multiple pieces delivered separately). If a third party has been appointed to collect the goods purchased, the 14 days for exercising the right of withdrawal will run from the day of delivery of the goods to the designated person, other than the courier. To exercise the right of withdrawal, the Customer is obliged to inform of his/her decision to withdraw from this contract by an unequivocal statement (e. g. a letter sent by post or e-mail) to the following addresses:
Azienda Agricola Lucà Dazio di Mirta Lucà Dazio
Piazza Garibaldi 17 – 66038 San Vito Chietino (CH) – Italy
To meet the withdrawal deadline, it is sufficient to send the communication concerning the exercise of this right before the expiration of the 14 days mentioned above.

Effects of exercising the right of withdrawal

In case of withdrawal from this contract, all payments received from in relation to the product for which the right of withdrawal has been exercised will be refunded to the Customer, including shipping costs (except for the additional costs deriving from the eventual choice of a type of delivery different from the type of standard delivery offered), without delay and in any case within 14 days from the day on which was informed of the decision to withdraw from this contract. These refunds will be made using bank transfer; the customer will send his IBAN and the useful details to make the transfer to For the cases in which has not offered to withdraw the goods in case of withdrawal, it is clarified that the refund can be suspended until receipt of the goods or until the demonstration by the Customer of having sent back the goods, to depending on which situation occurs first. If the Customer has received the goods, he is requested to send them back, without undue delay and in any case within 14 days from the day on which the withdrawal from this contract was communicated, to:

Azienda Agricola Lucà Dazio di Mirta Lucà Dazio
Piazza Garibaldi 17 – 66038 San Vito Chietino (CH) – Italy

The deadline is met if the dispatch takes place before the 14-day period expires.

Exceptions from the right of withdrawal

The right of withdrawal does not apply in the case of the sale of sealed goods which are not suitable to be returned for hygienic reasons or connected to the protection of health and which have been opened after delivery or in case of sale of goods that result, after the delivery, inseparably mixed with other goods.

Damaged shipment

It is very important that the Customer ensures that the goods received are not damaged and that the packaging is intact (if necessary, proceed with the opening of the shipment in the presence of the person in charge of the delivery). Do not accept damaged shipments (box open or visibly damaged). If this happens, the Customer would have implicitly accepted the receipt of an intact shipment.

Goods return

The Customer can return the products purchased if they are found to be defective, damaged or do not correspond to what was ordered. He can exercise this right within 10 calendar days of receipt of the goods. To exercise the return, we invite the Customer to contact by writing to the e-mail address sending photos of the defect. The appropriate checks will be carried out and we will promptly proceed to send the Customer the Product Return Authorization communication, when required. Upon receipt of this confirmation, within 14 days the Customer must send the goods according to the instructions that will be provided by When the goods have returned to the warehouses, the Customer will receive his refund or alternatively the replacement product will be sent back. The return procedure will provide for a refund or replacement based on what the Customer has requested in the email.

Force Majeure

In the event of force majeure or unforeseeable circumstances, is not responsible for the delay or non-delivery and will have the right to terminate the contract in whole or in part, suspend it or postpone its execution.

Modifications to the Conditions of Sale reserves the right to modify the website, sales policies and these Terms of Sale at any time in order to adapt to the sale of new products and to adapt to new legal provisions. The Customer is warned that he will be subject to the Conditions of Sale from time to time in force when he will purchase the goods from

Applicable law

These Conditions of Sale are regulated and must be interpreted in accordance with Italian law.

Place of jurisdiction

For civil disputes concerning the application of Sections I to IV of Chapter I of Title III of Part III of Legislative Decree no. 6 September 2005, n. 206 bearing the Consumer Code, the mandatory territorial jurisdiction is exercised by the judge of the place where the Consumer is resident or domiciled, if located in the territory of the State; the Court of Chieti has jurisdiction for all the others.

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